Terms & Conditions

Last Updated: September 19, 2026

Welcome to To Impress BD. These Terms & Conditions govern your use of the To Impress BD website and services.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

For the purposes of these Terms & Conditions:

• "Website" refers to the official To Impress BD website, www.toimpressbd.com.

• "We", "Our", and "Us" refer to To Impress BD.

• "Customer", "You", and "Your" refer to any person who accesses our website, creates an account, or purchases products from us.

• "Products" refers to the items displayed and offered for sale on our website, including clothing, fashion items, electronics, gadgets, food products, accessories, and other available products.

2. Use of the Website

By using our website, you agree that:

• You are at least 18 years old, or you are accessing and using the website under the supervision of a parent or legal guardian.

• You will use the website only for lawful purposes.

• You will not use the website in any way that may infringe upon the rights of others or interfere with the normal operation of the website.

• You will not attempt to gain unauthorized access to our website, systems, databases, or services.

• Unauthorized use of the website may result in appropriate legal action where applicable.

3. Account and Registration

Certain features, including placing orders or tracking orders, may require you to create an account.

You are responsible for:

• Providing accurate and up-to-date information.

• Maintaining the confidentiality of your account credentials and password.

• All activities carried out through your account.

To Impress BD reserves the right to refuse service, suspend or terminate an account, or remove or modify content where reasonably necessary or permitted by applicable law.

4. Products, Pricing, and Availability

Product Descriptions

We make reasonable efforts to ensure that product images, colors, descriptions, specifications, sizes, and other information displayed on our website are accurate.

However, actual product color or appearance may vary slightly due to lighting, photography, device display settings, or other factors.

We reserve the right to correct any unintentional errors or inaccuracies in product information.

Pricing

All product prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.

Prices, offers, discounts, and promotional information may change from time to time without prior notice.

Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you where appropriate and may offer an alternative product or cancellation/refund option, depending on the circumstances.

5. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected product(s) according to these Terms & Conditions.

An order may be cancelled, declined, or modified in certain circumstances, including but not limited to:

• Product unavailability.

• Incorrect product information.

• Pricing or technical errors.

• Incorrect or incomplete customer information.

• Suspected fraudulent or unauthorized activity.

• Other circumstances that prevent us from fulfilling the order.

Where applicable, we will contact the customer regarding any issue with the order.

6. Shipping and Delivery

To Impress BD provides delivery services across Bangladesh through third-party courier and logistics partners.

Delivery times provided on the website are estimates and may vary depending on:

• Delivery location.

• Product availability.

• Courier service.

• Weather or natural disasters.

• National holidays.

• Unexpected operational or logistical circumstances.

For detailed information regarding delivery times, charges, and procedures, please review our Delivery Policy.

7. Returns, Exchanges, and Refunds

Returns, exchanges, replacements, and refunds are subject to our Return & Refund Policy.

Customers should review the applicable policy before requesting a return, exchange, replacement, or refund.

Products must meet the eligibility requirements specified in the relevant policy.

8. Intellectual Property

Unless otherwise stated, all content available on the To Impress BD website, including but not limited to:

• Text

• Product descriptions

• Graphics

• Logos

• Images

• Website design

• Software

• Other website materials

is owned by or licensed to To Impress BD and is protected by applicable intellectual property laws.

You may access and use the website for personal and lawful shopping purposes. You may not reproduce, copy, distribute, modify, publish, or commercially exploit our website content without prior permission, except where permitted by applicable law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, To Impress BD will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

Any dispute arising in connection with these Terms & Conditions or the use of our website shall be subject to the applicable jurisdiction of the courts in Bangladesh.

11. Changes to These Terms & Conditions

To Impress BD reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Customers are encouraged to review this page periodically to stay informed about any changes.

12. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms & Conditions, please contact us:

Head Office:
House-34, Road-Avenue: 04, Block-D, Mirpur-1, Dhaka.

Showroom:
Ruhani Super Complex, Mirpur-2, Dhaka.

Hotline:
01898791001

Email:
info.toimpressbd@gmail.com

Thank you for choosing To Impress BD.